VT and CA Helpdesk Hours: M-F 8:30 am - 8 pm EDT. Create a Ticket, call (802) 443-2200, (831) 647-6656, or email helpdesk@middlebury.edu
ITS Response to COVID-19

Middlebury, VT

Monterey, CA

Frequently Asked Questions


To change or reset your Middlebury account password, refer to information on our password help page.


The first step is to try to remove the threat from your computer. All college-owned computers should have Sophos AntiVirus already installed for threat removal.

If running a scan with Sophos (or similar anti-virus software) and removing appropriate threats does not resolve the issue, contact us to take the next step.


Never respond to emails asking for personal information such as passwords. The college will never ask for this type of information in an email.

While the college does have spam filters, some phishing expeditions can still reach your inbox. For information on dealing with phishing emails, visit our wiki.


The college provides cloud storage space for all its users—faculty, staff, and students—for file storage.

Information Technology Services
Davis Family Library 202
Middlebury, VT 05753

(802) 443-2200