We’re preparing the ITS service roadmap for FY 2021. Here are some of the projects we’ve already begun.
View our quarterly updateReport a Concern
Let us know about any concerns with phishing, accounts, devices, or other InfoSec issues you encounter.
Contact InfoSecNeed Oracle Help?
Visit GMHEC’s support page for Oracle FAQs, how-to instructions, and contact details.
GMHEC Support WebsiteSystem Status
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Internet - First Light Peer
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Internet - CenturyLink Peer
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Internet - UVM I2
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Webmail
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Self-Service Banner (SSB)
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VPN
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Directory
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WordPress (sites.middlebury.edu)
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WordPress (sites.miis.edu)
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Canvas
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Google Apps
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Office365
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Panopto
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Slack
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Zoom
Vendor Status Page
Project Management
The Project Management Office launched in July 2019 to help deliver projects on time, within budget, and offer improved service to areas working with ITS on large projects. Learn how we can help your project succeed.
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Multi-Factor Authentication
Learn more
MFA protects your account if your password is compromised. When someone tries to log in with your stolen credentials, they are not able to provide the secondary verification. -
PowerBI Reporting
We’re moving 17 areas off of Hyperion and onto a long term, cloud-based solution that can be easily modified and supported for Middlebury and GMHEC. -
Monterey Interpretation Labs
Twelve new sound-limiting booths with Televic interpretation equipment will accommodate 14 students and an instructor from the GSTILE program.
Information Technology Services News
See more newsFor MiddPoints, For Faculty, For Staff, For Students, Service Improvements
TeamDynamix (TDX) 1st Quarter Updates
| by Lisa Terrier and John Grunder
Read about improvements made to TeamDynamix this quarter.
For Staff, Service Improvements
Custom Site Footers now Available on all Drupal Sites
| by Ian McBride
New Drupal sites can now have custom footers which include quick links to important resources, contact information, and social media links.
For MiddPoints, For Faculty, For Staff, For Students
How to "Fast Track" Your Oracle Questions
| by Cynthia "Pij" Slater
When you have questions about anything Oracle-related (like time sheets, expense reports, or just plain logging in), do you know the quickest way to get help? If not, read on and join those “in the know.”

Looking for a technical solution?
ITS’s Service Catalog lists all the services we support and can help you identify the right tool for the job.
View the Service Catalog
Information Technology Services
Davis Family Library 202
Middlebury, VT
05753