We’re preparing the ITS service roadmap for FY 2021. Here are some of the projects we’ve already begun.
View our quarterly updateReport a Concern
Let us know about any concerns with phishing, accounts, devices, or other InfoSec issues you encounter.
Contact InfoSecNeed Oracle Help?
Visit GMHEC’s support page for Oracle FAQs, how-to instructions, and contact details.
GMHEC Support WebsiteSystem Status
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Internet - First Light Peer
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Internet - CenturyLink Peer
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Internet - UVM I2
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Webmail
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Self-Service Banner (SSB)
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VPN
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Directory
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WordPress (sites.middlebury.edu)
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WordPress (sites.miis.edu)
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Canvas
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Google Apps
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Office365
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Panopto
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Slack
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Zoom
Vendor Status Page
Project Management
The Project Management Office launched in July 2019 to help deliver projects on time, within budget, and offer improved service to areas working with ITS on large projects. Learn how we can help your project succeed.
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Multi-Factor Authentication
Learn more
MFA protects your account if your password is compromised. When someone tries to log in with your stolen credentials, they are not able to provide the secondary verification. -
PowerBI Reporting
We’re moving 17 areas off of Hyperion and onto a long term, cloud-based solution that can be easily modified and supported for Middlebury and GMHEC. -
Monterey Interpretation Labs
Twelve new sound-limiting booths with Televic interpretation equipment will accommodate 14 students and an instructor from the GSTILE program.
Information Technology Services News
See more newsFor Staff, Service Improvements
Drupal Now Holds onto Deleted Pages for 30 Days
| by Ian McBride and Enterprise Web Services
We have all done it: accidentally deleted something and then realized a minute later that we still needed part of it. To help alleviate the pain when that happens, Drupal will now keep pages you delete for thirty days before permanently deleting them.
For Faculty, For Staff, Service Improvements
Winter Drupal Quarterly Communication Now Available!
Each quarter, we write to update our Drupal editors on what’s new with Middlebury’s Drupal websites. Our goal, as always, is to be as supportive and responsive as possible to all your web needs, and we encourage you to reach out to us with any questions!
For Staff, Service Improvements
Claro Theme Used for Drupal Editing
| by Ian McBride
We have updated all Drupal 9 sites to use the Claro theme for editing and other administrative tasks. Claro is the new default administrative theme for the Drupal project and includes significant design usability and accessibility improvements.

Looking for a technical solution?
ITS’s Service Catalog lists all the services we support and can help you identify the right tool for the job.
View the Service Catalog
Information Technology Services
Davis Family Library 202
Middlebury, VT
05753