Website Support

We support all Middlebury websites, including our institutional site at www.middlebury.edu and our school and office sites.

Be sure to check out the many ways we support you, as well as our latest Quarterly Communication to see what’s new and improved in Drupal!

How Can We Help?

Report a Problem: If you see an error on a page, please let us know.
Find Support Documents: Find documentation on nearly every element of editing Drupal.
Sign Up for Drupal Training: Sign up and attend via Zoom.
Wordpress Support: Learn how to get support for your sites.middlebury.edu Wordpress site.
Contact the Helpdesk: Request help with any additional needs.

Using Drupal
From adding new content to managing menus to creating meta tags for better SEO, this is an overview of all things Drupal.
Drupal Components
Learn how to use a range of engaging and flexible components to clearly communicate a variety of content to your audiences.
Tutorial on Faculty Profiles
Find out how to add the many enhancements available to you!
Best Practices
Helpful tips for making your content great—from web-style writing and accessibility guidelines to intuitive links and smart SEO.
Drupal Content Types
Information about using Profiles and Story content on your sites.
Using Social
A start to providing information for incorporating social apps into your site content.

Supporting You

Our goal is to develop and maintain the best possible websites for you, our visitors, and the institution as a whole. We do that with a focus on the following areas:

An Accessible Website

We adhere to the Web Content Accessibility Guidelines (WCAG) 2.0 Level AA so that our websites can be used by everybody.

Ease for Editors

We work closely with web editors as needed to provide the training and tools necessary to feel successful. See more at Self-Service below.

Self-Service

We encourage editors to manage and maintain their own web work with documentation on everything from components to best practices, and we offer workshops as needed.

Clear Design

We work hard to make sure our websites should be easy to navigate, straightforward in purpose, and form a cohesive whole with other institutional sites.

Everywhere, Any Device

You can view our websites on a laptop, tablet, phone, watch, scoreboard, or any number of things in between. We optimize for performance.

Stability and Security

We strive to keep our websites available and have back-up plans for when that’s not possible. We keep them secure through regular maintenance and clear direction about their appropriate use.

User Privacy

The website does not collect unnecessary information. When using third party tracking and analytics services, we have a defined business objective and examine what is collected.

An Extensible System

Going through constant website migrations and redesigns is difficult for everyone involved. We’ve created a platform that we can extend year-after-year rather than reinvent every five or ten years.

Transparency

We want to be open about the work we do. Each quarter, we email and post a website update, and we encourage you to read it and share with your team.

Aaron Smith

Director, Enterprise Web Services

Email:: aarons@middlebury.edu
Tel:: (802) 443-5080
Office:: Davis Family Library 125

Adam Franco

Enterprise Full-Stack Developer

Email:: afranco@middlebury.edu
Tel:: (802) 443-2244
Office:: Davis Family Library 125

Link to page/content on linkedin

Pooja Gunturu

Web Developer

Email:: pgunturu@middlebury.edu

Link to page/content on linkedin

Blair Kloman

Senior Writer, Marketing and Creative Services

Email:: bkloman@middlebury.edu
Tel:: (802) 443-5483
Office:: Painter House

Ian McBride

He/him