ITS Fall COVID-19 Updates

If a machine is not working properly, promptly inform the Helpdesk, at x2200 (or (802) 443-2200) or the Walk-in Center in Davis Family Library 202, so queues may be temporarily disabled and the machine may be returned to service quickly.

All college account holders have the ability to print on campus.  The printer you use depends on whether you are a student, faculty, staff, or guest.  This section can help you figure out how and where to print by providing a list of:

  • public black and white printers on campus that everyone using a college account is able to use,
  • public color printers that everyone using a college account is able to use
  • public plotters (poster printers) available to all students, faculty, and staff
  • department printers available to faculty and staff.

Public Printer & Copier Locations

Please note: Not all printers are available for use this fall due to COVID-19; refer to lists below.

There are a number of printers for general use on campus. A map indicating these locations may be found through go/printmap.  Print jobs can be sent to these printers from a computer connected to the college network.

A print job sent to a public printer will require the user confirm and release it at a print release station.

By default, black & white printers print double sided, while color printers print single sided. 

To find check a public printer’s status log into PaperCut at go/printerstatus.  Public printers are:


Available starting December 17, 2020!


This recently-added queue now includes around 70 printers.  Visit go/printerlist/ to view the current list of locations.  Look for MiddColor using the search field to the right and just above the list header.

Non_Library_Printers: (black & white)

Axinn Center, near 105

Chateau 001, Atwater Commons Study  unavailable

Center for the Arts, near Box Office

LaForce Hall 122

Proctor Hall, Woodstove Lounge (main level)  

Robert A. Jones House B02, computer lab  unavailable

Sunderland Language Center, near computer lab 121

Multifunction Machines

Davis Family Library 142 (queue:  Library_Color)

Prints (color)

McCardell Bicentennial Hall (queue:  Library_Color)

Prints (color)

McCullough Student Center, Midd Express (queue:  MiddXpress)

Prints (black & white)

* No charge for students to scan.  Guests do not have access to scanning.

Copier/Fax only

Davis Family Library 142

Poster/Plotter Printers

Davis Family Library 242 (queue: POSTERS)

McCardell Bicentennial Hall 209, Armstrong Library (queue: POSTERS)

Check open hours.

Guest Printers (black & white)

All guest printing is currently unavailable due to COVID-19.

Davis Family Library 142 (guest queue:  lib142-g)

Davis Family Library 242 (guest queue:  lib242-g)

Davis Family Library 242 (guest queue:  lib242k-g)

Davis Family Library 303 (guest queue:  lib303-g) 

About Plotter (Poster) Printers

Plotters are for students, faculty, and staff to print posters and other large format items.  Plotters:

  • Take longer than most printers to process jobs.
  • Will cut the paper for you when the print job is done.

Do NOT tear your work. Tearing runs a high risk of doing considerable damage to the printer.

Two public plotters are available.

Davis Family Library 242
Digital Media Tutors, in the Wilson Media Lab, are available to assist you.

Armstrong Library, (McCardell Bicentennial Hall 209)
Armstrong Library must be open in order for you to retrieve your print job from the plotter.  See go/hours.

Plotter Instructions

  1. Open your poster.
  2. Send it to POSTERS.
  3. Release the job from the plotter release station.
  4. Your account will be charged $1.50 per linear foot.
  5. Wait several minutes for your print job to be completed.  Do not tear the poster from the plotter.  Wait for it to be cut for you.  Tearing the poster can cause expensive damage to the printer.

Department Machines

List of Department Printers (faculty or staff login credentials required) 

Department machines fall into two categories:

Multi-function can print, copy, scan, and fax.

  • Full-size multi-function printers can print up to 11”x17” size paper.
  • Desk top multi-function printer can print up to 11”x14” (legal) size paper.                     

Stand-alone printers.  ITS policy is to reduce existing stand-alone printers by attrition.  If a stand-alone printer fails and there is a multi-function machine nearby, the printer will not be replaced.  

The college leases multi-function machines, and they are located in all campus office buildings.  In some cases where there is no multi-function machine on the same floor or it is located some distance away from an office, there are stand-alone printers. These printers may be replaced by ITS. They will be added to our SymQuest leasing program and will be replaced on a 4-year cycle. 

Please note that faculty and staff can also print to and copy on any of the public printers/copiers noted above.

Multi-function Machines

These leased machines are connected to the college network; many individuals may use.  These machines print, copy, and scan.

  • On machines displaying a SymQuest tag, problems should be reported to SymQuest’s toll-free number on the tag.
  • When a machine is nearing its replacement cycle date, the replacement model will be determined after discussing options with someone from the department and SymQuest.
  • Toner replacement is automatic.  It is delivered to the department as the machine approaches a point SymQuest sets as close to finishing the current toner cartridge.  If you do not receive the preparatory toner cartridge, please contact SymQuest to learn when it will be shipped.
    • Toner Recycling: Place empty cartridges in a campus recycling bin.
  • Paper should be ordered through W.B. Mason.

User Guides

Konica Minolta full-size models

Konica Minolta desktop model

Confidential Printing Konica Minolta and Kyocera Multi-function Machines

  • Konica Minolta Guide
    • Konica Minolta Secure Print.  Click on Guide link above. Choose Print, then choose either Printing in the Windows Environment or Printing in the Mac OS Environment. Choose Printing Options, then choose Printing Highly Confidential Documents (Secure Print) for detailed instructions.
  • Kyocera Private Print 

Kyocera’s Guide to Keys (PDF)

Kyocera’s Guide to Address Book Additions (PDF)

Applicable to color models 3051ci, 3551ci, 4551ci & 5551ci

Applicable to black & while models 3501i, 4501i & 5501i

Stand-alone Printers

ITS does not support or network department-purchased printers.

College-owned:  These machines were purchased prior to the introduction of multi-function machines and are not on a replacement cycle.

  • On printers with a SymQuest tag displayed, problems should be reported to SymQuest’s toll-free number on the tag.
  • When a machine is determined to be too costly to repair or are non-repairable, a decision will be made after discussing options with someone from the department and repair technician.
  • Toner  for machines with a SymQuest tag MUST be purchased from SymQuest in order to comply with the college’s contractual agreement that includes free labor for repairs. 
  • Toner for non-SymQuest tagged machines is purchased by the department.
  • ITS does not service or network department-purchased printers or plotters.

Toner is supplied by the department when the machine is not covered by a SymQuest contract.  Machines covered by a SymQuest contract are indicated by a SymQuest tag glued to them.

Toner Purchases for HP Printers

Departments will receive toner invoices forwarded to them via e-mail from Printer Management.  Coordinators should review the charges and if paying by a procurement card, contact SymQuest’s Accounts Receivable at (802) 658-9887 to pay them.  Otherwise, process the payment through  Oracle invoice procedures.

Information Technology Services
Davis Family Library 202
Middlebury, VT 05753
(802) 443-2200