ITS Fall COVID-19 Updates

We oversee the management of use and contracts for these printers, create policies for printing, and oversee the billing for faculty and staff copying on campus, because most copiers are on machines that multi-function in that they print, copy, scan to e-mail, and/or fax.



Students are given a print quota each term. They may increase their quota by purchasing a cash card at Wilson Cafe, MiddXpress, the Food Cart outside of Armstrong Library, or the College Store. They may print to public printers via a print release station using a lab computer or mobility print from a personal computer.

Students participating in a student organization should request printing instructions from the Student Activities office staff.

Student Workers

Student workers should obtain the department’s generic account information for their work’s printing needs. Printing should occur on the department’s machine. Students should not use their individual accounts, therefore quotas, for work-related printing. Students who opt to do so will not have their quotas reimbursed.

Faculty and Staff

Faculty and staff may print, without limitation, to any machine on campus. Many offices and departments have shared network printers. These can be added to the printer list on any college-owned computer (for personal computers you must use Mobility Print). The Helpdesk wiki provides instructions on adding a printer to a Mac or a PC .


Guests of the college are those who are not students or employees. They may print by setting up a guest account through printing to guest printers.

Copiers and Multifunction Machines


Students may use their print quota for photocopying. They may increase their quota by purchasing additional pages. They may copy on public machines throughout campus.

Students participating in a student organization should consult the Student Activities office staff for guidance.

Student Workers

Student workers should obtain a numeric code to use on their department’s machine. Students cannot use their quotas for work-related copying on those machines. Students who opt to use their quota on public machines for work copies will not have their quotas reimbursed.

Faculty and Staff

Faculty and staff may use any photocopier on campus. Department and public machines will require users to enter their ID number to access the copy function. There is no charge to the departments for copying.


Guests of the college may copy on campus by setting up a guest account.


Machines that have a scan function may be used to scan-to-email. The destination must be your college e-mail address.  The system will not scan to outside addresses.  Using Gmail, Yahoo, Hotmail, or other e-mail accounts will fail and cause an error. Directions are posted at individual machines. There is no cost to scan.


Students have access to an outgoing fax service in The Davis Family Library, room 142, and may receive faxes through the McCullough Student Center’s mail center. That fax machine’s number is 802-443-2068. There is no charge to students who are faxing.

Faculty and staff can fax from their Outlook accounts via electronic faxing (eFax).  Please check with your department coordinator to learn who has access to incoming faxes.

Report Malfunctioning Machines

If a public printer is not functioning well, it is important that you report the problem immediately by calling x2200 or visiting the Walk-In Helpdesk Center in Davis Family Library 202. This will expedite troubleshooting and the corrective actions to get the machine back on-line.

In addition, reporting the problem swiftly allows the Helpdesk to deactivate the machine so that other jobs may not enter its queue. Refund requests are corroborated by reported problems.

Malfunctioning department machines should be reported directly to SymQuest.

Details and procedures are provided by ITS’ Helpdesk.

Learning Resources

Learn more about your Canon or Kyocera machine’s features.

Konica Minolta “how-to”s:

Questions and concerns should be directed to the Helpdesk at (802) 443-2200 or PrinterManagement.


Information Technology Services
Davis Family Library 202
Middlebury, VT 05753
(802) 443-2200