For Faculty, For Staff, Service Outages
Oracle – Brief Service Interruption Thursday December 3, 2020 at 10 pm EST
| by Jamie Carroll
For Faculty
115 Items
For MiddPoints, For Faculty, For Staff, For Students, Service Improvements
ITS Printer Consolidation Project
| by Lisa Terrier, Mack Pauly, and Cynthia "Pij" Slater
After extensive assessment, Information Technology Services (ITS) is making changes to printers around campus that will not only improve our ecological footprint and bring valuable service improvements, but will also adhere to the College’s request to reduce costs.
Read more about the printer project and learn about valuable resources for the new equipment.For Faculty, For Staff, For Students, Service Outages
ISSUE - Pulse Secure VPN
| by Jamie Carroll and Paul Dicovitsky
We are investigating issues with the Pulse Secure VPN this morning, which provides remote access to services like MiddFiles and Remote Desktop.
Read more.For Faculty, For Staff, For Students, Scheduled Maintenance
Systems Maintenance - Thu, Oct 1
| by Paul Dicovitsky
Middfiles will be unavailable during the upgrade.
Read more about impacted services.For Faculty, For Staff, For Students, Service Outages
ISSUE - Networking on VT Campus
| by Paul Dicovitsky and Lisa Terrier
ITS is working closely with facilities to resolve matters as swiftly as possible and most services should be back up and stable at this time.
Learn more.For Alumni, For Faculty, For Staff, For Students
SCAM Alert - SMS/TXT messages
| by Chris Norris
Beware SMS/TXT messages regarding “Parcel Sorting Center”, “Package deliveries”, “Amazon gifts”, etc.
Learn more about these known scams.For Faculty, For Staff, For Students, Scheduled Maintenance, Service Improvements
PaperCut Print Server Upgrade - Thursday, September 24
| by Paul Dicovitsky
Printing services will be offline for about 90 minutes during ITS’ 6:00-8:00 am (ET) maintenance window.
Read full details.For Faculty, For Staff, For Students
Weekly Web Updates - September 7, 2020
| by Adam Franco and Ian McBride
We are happy to announce that the Course Hub has gained a new feature: profiles for users with the ability to record your name pronunciation in both audio and text. Further detailed in the ITS knowledge base, this feature will present name pronunciation and preferred pronouns to instructors in the Course Hub’s class-rosters. Likewise, instructor name pronunciation will be shown to students on course-overview pages.
As previously announced, we have now switched WordPress (sites.middlebury.edu and sites.miis.edu) over to using encrypted https:// connections for all browsing.For Faculty, For Staff, Service Improvements
Weekly Web Updates - August 24, 2020
| by Adam Franco and Ian McBride
For Faculty, For Staff, For Students, Scheduled Maintenance, Service Improvements
Weekly Web Updates - August 10, 2020
| by Adam Franco and Ian McBride
WordPress change announcement: In the coming week we will change sites.middlebury.edu and sites.miis.edu to use encrypted HTTPS for all browsing rather than letting sites be browsed under both HTTPS and unencrypted HTTP connections. This change will improve security for all users and is a prerequisite for an improved single-sign-on process.
All URLs will be automatically redirected to HTTPS version and the impact on the vast majority of sites should should be minimal. That said, with over 5,000 sites in the system there are likely cases where some browsers will block the inclusion of some content has been hard-coded to load using an HTTP URL. In these cases, the resolution is to update the embedded content to use https:// URLs instead of http:// URLs. Because of the scale of content in this system it is not possible for us to exhaustively audit all sites and pages. Users can test their own sites by navigating to the site and changing the address in their browser’s URL bar from http://sites.middlebury.edu/… to https://sites.middlebury.edu/… Please report any issues found or questions via a Help Desk ticket.