For MiddPoints, For Faculty, For Staff, For Students
Technology Helpdesk Winter Break Hours
| by Lisa Terrier
As we approach our holiday break we want to update you on IT Helpdesk hours and our availability to assist you.
Read more.
For Faculty
117 Items
For MiddPoints, For Faculty, For Staff, For Students, Scheduled Maintenance, Service Improvements
Upcoming guest login changes, Dec 15
| by Adam Franco
On Tuesday, December 15, ITS will launch a new way for non-Middlebury people to log on to select online services. The current guest login system will be retired.
For Faculty, For Staff, Service Outages
Oracle – Brief Service Interruption Thursday December 3, 2020 at 10 pm EST
| by Jamie Carroll
For MiddPoints, For Faculty, For Staff, For Students, Service Improvements
ITS Printer Consolidation Project
| by Lisa Terrier, Mack Pauly, and Cynthia "Pij" Slater
After extensive assessment, Information Technology Services (ITS) is making changes to printers around campus that will not only improve our ecological footprint and bring valuable service improvements, but will also adhere to the College’s request to reduce costs.
Read more about the printer project and learn about valuable resources for the new equipment.For Faculty, For Staff, For Students, Service Outages
ISSUE - Pulse Secure VPN
| by Jamie Carroll and Paul Dicovitsky
We are investigating issues with the Pulse Secure VPN this morning, which provides remote access to services like MiddFiles and Remote Desktop.
Read more.For Faculty, For Staff, For Students, Scheduled Maintenance
Systems Maintenance - Thu, Oct 1
| by Paul Dicovitsky
Middfiles will be unavailable during the upgrade.
Read more about impacted services.For Faculty, For Staff, For Students, Service Outages
ISSUE - Networking on VT Campus
| by Paul Dicovitsky and Lisa Terrier
ITS is working closely with facilities to resolve matters as swiftly as possible and most services should be back up and stable at this time.
Learn more.For Alumni, For Faculty, For Staff, For Students
SCAM Alert - SMS/TXT messages
| by Chris Norris
Beware SMS/TXT messages regarding “Parcel Sorting Center”, “Package deliveries”, “Amazon gifts”, etc.
Learn more about these known scams.For Faculty, For Staff, For Students, Scheduled Maintenance, Service Improvements
PaperCut Print Server Upgrade - Thursday, September 24
| by Paul Dicovitsky
Printing services will be offline for about 90 minutes during ITS’ 6:00-8:00 am (ET) maintenance window.
Read full details.For Faculty, For Staff, For Students
Weekly Web Updates - September 7, 2020
| by Adam Franco and Ian McBride
We are happy to announce that the Course Hub has gained a new feature: profiles for users with the ability to record your name pronunciation in both audio and text. Further detailed in the ITS knowledge base, this feature will present name pronunciation and preferred pronouns to instructors in the Course Hub’s class-rosters. Likewise, instructor name pronunciation will be shown to students on course-overview pages.
As previously announced, we have now switched WordPress (sites.middlebury.edu and sites.miis.edu) over to using encrypted https:// connections for all browsing.