For Staff, Service Improvements
Weekly Web Updates - October 18, 2021
| by Adam Franco, Pooja Gunturu, and Ian McBride
Service Improvements
129 Items
For MiddPoints, For Faculty, For Staff, For Students, Service Improvements
How Do I Create a Helpdesk Ticket Now?
| by Cynthia "Pij" Slater
Yes, how you create a Helpdesk ticket has changed. We are aiming for a new process that will help you find solutions more easily within one Knowledge Base and create Helpdesk tickets if you don’t find what you need.
Learn more!For Staff, Service Improvements
Weekly Web Updates - October 11, 2021
| by Adam Franco, Ian McBride, and Pooja Gunturu
For Staff, Service Improvements
Weekly Web Updates - October 4, 2021
| by Adam Franco, Pooja Gunturu, and Ian McBride
For MiddPoints, For Faculty, For Staff, Service Improvements
New Tech Support System Coming -- Oct 5, 2021
| by Lisa Terrier
ITS is excited to announce that TeamDynamix (TDX), a new comprehensive support system, will launch October 5, 2021.
Learn more.For Staff, Service Improvements
Weekly Web Updates - September 27, 2021
| by Adam Franco, Ian McBride, and Pooja Gunturu
For Staff, Service Improvements
Weekly Web Updates - September 20, 2021
| by Adam Franco, Pooja Gunturu, and Ian McBride
For Staff, Service Improvements
Weekly Web Updates - September 13, 2021
| by Adam Franco and Pooja Gunturu
For MiddPoints, For Faculty, For Staff, For Students, Service Improvements
Papercut Optical Character Recognition
| by Mack Pauly
As part of Middlebury’s commitment to diversity, equity, and inclusion, we have enhanced our scanning platform to support Optical Character Recognition (OCR), effective Sept. 10, 2021.
Learn more.For Staff, Service Improvements
Weekly Web Updates - September 6, 2021
| by Adam Franco, Pooja Gunturu, and Ian McBride