For MiddPoints, For Faculty, For Staff, For Students, Service Improvements
| by Cynthia "Pij" Slater
Yes, how you create a Helpdesk ticket has changed. We are aiming for a new process that will help you find solutions more easily within one Knowledge Base and create Helpdesk tickets if you don’t find what you need.
Learn more!
Individuals: Melissa Floyd, John Grunder, Laurel St. Claire, Fawn Torrey
Team: 787 Munras Team - Gustavo Carvalho, John Grunder, Rick James, Wen Lu, Mack Pauly, Bill Summers
Team: Return to Campus Team - Colin Fitzgerald, Jim Fitzgerald, Rick James, Howie McCausland, Bill Summers
For Staff, Service Improvements
| by Adam Franco, Ian McBride, and Pooja Gunturu
For Staff, Service Improvements
| by Adam Franco, Pooja Gunturu, and Ian McBride
For MiddPoints, For Faculty, For Staff, Service Improvements
| by Lisa Terrier
ITS is excited to announce that TeamDynamix (TDX), a new comprehensive support system, will launch October 5, 2021.
Learn more.
For Staff, Service Improvements
| by Adam Franco, Ian McBride, and Pooja Gunturu
For Staff, Service Improvements
| by Adam Franco, Pooja Gunturu, and Ian McBride
For Staff, Service Improvements
| by Adam Franco and Pooja Gunturu
For MiddPoints, For Faculty, For Staff, For Students, Service Improvements
| by Mack Pauly
As part of Middlebury’s commitment to diversity, equity, and inclusion, we have enhanced our scanning platform to support Optical Character Recognition (OCR), effective Sept. 10, 2021.
Learn more.
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