With the transition to Zoom Phone, many physical phones will be eliminated with some exceptions as outlined below.

Physical Phones

The following locations will continue to have physical phone devices installed after the transition to Zoom Phone:

  • Classrooms
  • Labs
  • Locations where students or others without an assigned phone number use a telephone for Middlebury work
  • Locations which are part of a call center and experience high call volume
  • Life safety lines
    • exterior blue light emergency phones
    • call boxes on building exteriors
    • elevators

To request a physical phone, please fill out this form which will be sent to your manager for approval.

All physical phones provided to the community will be Poly brand devices.

USB Headsets

Any USB headset which can connect to a standard computer can be used with Zoom Phone. A headset can be requested from the Helpdesk if required for Middlebury work.

Information Technology Services
Davis Family Library 202
Middlebury, VT 05753