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Descriptions of the courses in the Localization Program Management learning path for non-degree Translation and Localization Management students.

Course List

Quality and Supplier Management (Buyer)

Create a quality management strategy and learn quality management models, evangelization techniques, review types, review approaches, metrics collection and management, automation and budget management. Discover how to choose the right supplier, collaborate with your suppliers, manage supplier performance using metrics, conduct effective QBRs (Quarterly Business Reviews), and manage performance issues.

Program Management

Learn how to become a successful program manager, set up and execute strategy and processes, build and manage teams, manage stakeholders, navigate risk and change, build relationships, communicate, influence, and evangelize.

Localization as a Profession

Learn about job applications, hiring, interviews, and employment contract negotiations in the localization industry. Gain skills like goal setting, performance reviews, 360 feedback, and the promotion cycle and research different roles in the localization industry. Then, develop soft skills like communication, collaboration, relationship building, influencing, conflict resolution and managing up as well as survival skills like time management and energy management.

Leadership for Localization Management

Discover different types of leadership, practice leadership presence, model behaviors of high-trust leaders, build credibility, learn how to manage without authority, influence up and across the organization, persuade others, solve problems and conflicts, build and maintain networks and navigate organizational politics.

Data-Driven Localization

Learn different techniques for incorporating data and data analytic thinking into your company’s decision making process and develop your own data-driven localization solution.

Financial Side of Localization

On the vendor-side, explore the challenge of pricing projects and how LSPs can grow, or collapse, by those numbers. On the buyer side, examine the many financial indicators that localization managers use to justify investment for localization in the face of an often resistant senior management. Complete live exercises that mimic the trade-offs impacting LSPs and their clients as they weigh risk and return. Learn how the constant push and pull between localization buyers and sellers drives innovation, outside investment, and, ultimately, growth.