Students working with the cyber initiative

The Middlebury Institute welcomes students who will be completing part or all of their course work online and provides online support and resources to improve their learning experience.

This page includes how-to guides, links to services and resources, and support for all online Institute students.

Activate your Middlebury Credentials

Every enrolled student needs an active Middlebury account to access their email, student portal, and online courses via Canvas. Follow the directions on this page to activate your credentials. 

To activate your account using this method, you must know your 8-digit Middlebury ID number and 6-digit BannerWeb PIN. If you don’t know your ID number or PIN, you may call the Technology HelpDesk: 831-647-6656.

Log into Canvas

Once you have activated your Middlebury account, click here to access Canvas. You can also access your Canvas courses through Course Hub, which is a centralized hub where students enrolled in a program can see all of their courses. Your username is your email address without the “@middlebury.edu.” Your password is the same as your email password.

Technical Support

If you are having technical issues, you can use the troubleshooting guide provided by the Office of Digital Learning and Inquiry (DLINQ), including contacting the ITS Helpdesk. There is also built-in support on Canvas (click Help on the blue left menu bar of Canvas).

DLINQ’s Tool Shed also provides helpful tutorials and guides for course-related technologies such as Canvas, Panopto, and Zoom. If you are still having issues, please submit a help ticket on the Web Helpdesk.

Pay Your Deposit and Tuition Online

For more information on what forms of payment we accept and to pay your deposit and tuition, please visit the Student Financial Services page.

View Your Registration, Grades, and Order Transcripts

BannerWeb is where you will be able to add/drop courses, see your final grades, and unofficial transcripts. You can also request an official transcript.

Access Library Resources

Electronic library resources are divided by program but can be accessed by all Institute students. If your professor has electronic course readings on reserve, you can access them at the Course Reserves page.

WellConnect Student Support

As an enrolled student, you are eligible to access the Institute’s wellness services and resources, including the WellConnect Student Assistance Program, to support your mental health and wellness needs. 

How to Request Disability Accommodations

The Institute is committed to providing equal and integrated access for individuals with disabilities to all the academic, social, and cultural programs that are offered. Visit Disability Services for information on how to request reasonable accommodations for a disability based on the appropriate documentation.

Temporary accommodations for residency

If you need to travel to campus for part of your program, we happily welcome you to Monterey. We have provided a resource guide to help you find lodging accommodations. Please note: The Institute has not inspected the premises of any of the properties listed and has not independently confirmed the accuracy or reliability of statements made by these third-party listings.

  • Google Lodging will show the closest hotels and inns to the Institute.
  • HI Monterey is a hostel just blocks away from Cannery Row. Note: There is a six-night maximum for all guests.
  • AirbnB and VRBO allow you to rent rooms and vacation homes directly from property owners.
  • Craigslist Monterey—Sublets & Temporary, Short-Term RentalsNote: Please be careful using Craigslist. Although most of the ads are legitimate, some may be dishonest or even unsafe. Do not give out your personal information over email, and do not send or receive money from anyone you have not met.

Accreditation/NC-SARA Information

Middlebury offers distance education in accordance with regulations of the United States Department of Education and the regulations of each state or territory.

The National Council for State Authorization Reciprocity Agreements (NC-SARA) aids in remedying inconsistencies among state regulations and aids in satisfying consistent customer protection by centralizing the authorization process. NC-SARA is a voluntary agreement among member states and U.S. territories that establishes comparable national standards for interstate offering of postsecondary distance education courses and programs. The intent is to make it easier for students to take online courses that are being offered by postsecondary institutions in other states. You can read more about NC-SARA here. Middlebury is a member of the State Authorization Reciprocal Agreement (SARA) initiative. Verification of approval by SARA to offer online courses can be found by visiting the NC-SARA website. 

Student Complaint Process 

Prior to any formal complaint, students are encouraged to seek an informal resolution of their complaint directly with the employee, faculty, and/or individuals involved. Often a problem may be resolved in this informal manner. In the unfortunate event that a resolution is not achieved, students may follow Middlebury’s complaint filing process. If the issue is not satisfactorily resolved internally and the student seeks additional resolution, grievances may be appealed to either the student's home agency or the institution's home state agency. Please use this resource to locate each state's contact agency.