Information Technology Services (ITS) provides support to the entire Middlebury Institute community.
You can find us on the third floor of Casa Fuente, Room 320. Take the stairwell to the right of Human Resources. We’re at the corner of the hallway.
**In-person services will not be available during COVID-19 restrictions. Please check http://go.middlebury.edu/helpdesk for current hours and availability.**
The ITS Help Desk is the first point of contact for reporting all technology issues. You can call, email, visit, or directly submit your request via WebHelpDesk, our ticket management system.
Students are advised to bring their student identification cards with them to verify access to their accounts.
Monday–Friday 9:00 a.m.–5:00 p.m.
Casa Fuente 320*
We can assist students with accessing their Middlebury email accounts, which are valid six months after graduation. Your Middlebury email and password are the same credentials you use to access all other Institute IT resources, including the wireless network, Institute computers, Canvas, the library database, etc.
New Student Tech Support
New students can review the college’s latest technology handout to get them started.
PC computers are available for student projects in the library and the Pacific Lab on the first floor of Casa Fuente.
Each semester students receive $50 of printing credit, approximately 1,000 pages. Each printed page costs $.05, single-sided or double-sided. If you need additional credit during a semester, you can purchase top-up cards at the library. Check your student printing balance at the Papercut website.
The Knowledge Base is a repository of how-to’s, tutorials, and troubleshooting documents on a wide variety of information technology topics—everything from laptop questions to account activation to wireless setup.
To set up your network/email account, please review the steps at http://go.middlebury.edu/account.
Email and Office 365
Be sure to login with your full middlebury.edu email address.
For class registration, timesheets and personal data, visit go.middlebury.edu/bannerweb
If you know your current password, visit go.middlebury.edu/changepassword
If you do not know your password, visit go.middlebury.edu/resetpassword
The Institute has taken steps to integrate Middlebury’s information technology services to provide students, faculty, and staff with an optimal infrastructure for teaching, learning, communication, and information management. Please take an opportunity to read our policies.