Information Technology Services (ITS) provides support to the entire Middlebury Institute community.

You can find us on the third floor of Casa Fuente, Room 320. Take the stairwell to the right of Human Resources. We’re at the corner of the hallway.

**In-person services will not be available during COVID-19 restrictions.  Please check for current hours and availability.**

Help Desk

The ITS Help Desk is the first point of contact for reporting all technology issues. You can call, email, visit, or directly submit your request via WebHelpDesk, our ticket management system.

Students are advised to bring their student identification cards with them to verify access to their accounts.

Monday–Friday 9:00 a.m.–5:00 p.m.
Casa Fuente 320*
(831) 647-6656


Other Services


We can assist students with accessing their Middlebury email accounts, which are valid six months after graduation. Your Middlebury email and password are the same credentials you use to access all other Institute IT resources, including the wireless network, Institute computers, Canvas, the library database, etc.

New Student Tech Support

New students can review the college’s latest technology handout to get them started.

Computer Labs

PC computers are available for student projects in the library and the Pacific Lab on the first floor of Casa Fuente.


Each semester students receive $50 of printing credit, approximately 1,000 pages. Each printed page costs $.05, single-sided or double-sided. If you need additional credit during a semester, you can purchase top-up cards at the library. Check your student printing balance at the Papercut website.

Knowledge Base

The Knowledge Base is a repository of how-to’s, tutorials, and troubleshooting documents on a wide variety of information technology topics—everything from laptop questions to account activation to wireless setup.

Account Activation

To set up your network/email account, please review the steps at

Email and Office 365

To login to your email visit or simply visit

Be sure to login with your full email address.


For class registration, timesheets and personal data, visit

Password Reset

If you know your current password, visit

If you do not know your password, visit

Technology Policies

The Institute has taken steps to integrate Middlebury’s information technology services to provide students, faculty, and staff with an optimal infrastructure for teaching, learning, communication, and information management. Please take an opportunity to read our policies.