Custom Language Services prepares managers and executives to engage effectively in multicultural and multilingual business environments.
Our high-impact approach to curriculum design and instruction emphasizes the development of practical skills for international business. Whether your language focus is English, Chinese, Russian, Arabic, French, or another language, you can focus on communication skills at the core of successful global business such as engaging in negotiations, building relationships, conducting meetings, giving presentations, and dealing with organizational and conflict management in multicultural contexts.
Coursework offers immersive experiences combining critical language skills in content areas such as finance and economics, commerce, import/export control, agriculture, hospitality, media and public relations, sustainable energy, cyber security, and emerging technologies. Content is drawn from relevant, real-world situations and may include expert interviews and guest speakers.
Professional Communication Areas
Business negotiation
Conflict management
Customer relations
Public relations
Public speaking
Personal branding
Cross-border relationship building
Business presentations
Business culture and etiquette
Partnership building
Employee relations
Competitive bargaining
Domain-specific terminology
Accent Reduction
Steinbeck Storybook
Custom Programs
The following sample custom programs can be developed around industry-specific contexts with a focus on skills critical to international business communication. They were designed for specific clients and can be modified to accommodate your needs.
U.S.-China Intercultural Business Communication
- English or Chinese; intermediate to advanced levels
Communication Skills for Building Global Relationships
- English, Spanish, French, or Chinese; intermediate to advanced levels
Harnessing the Power of the Global Team
- Cross-cultural training program for a global team
Business Negotiations for Nonnative Speakers of English
- High-intermediate to advanced levels
Cross-Cultural Communications for Managers and Executives
- 3-5 day workshop modules for native and high-level nonnative speakers of English:
- Module 1: Building Cultural Intelligence in High-Potential Leaders
- Module 2: Multicultural Team Building in a Virtual Environment
- Module 3: Leading Global Teams and Understanding the Cultural Matrix
- Module 4: Conflict Management in Multicultural Settings
Contact Us
To discuss how we can customize an on-site, off-site, and/or online program that is right for your specific needs, please contact us.