Create a team culture that capitalizes on its global strengths.
Harnessing the Power of the Global Team is a cross-cultural training program for a global team. Through exposure to the value that cultural diversity brings to their team, participants learn how to design and implement cross-cultural action strategies to work effectively together, reach team goals, build trust, and contribute to the vision of the company.
Who should take this program?
- Members of a global team from any country, department, and level within the organization.
- Employees of a global company interested in learning about working in a global team.
- Suppliers, contractors, and vendors working with a global team.
Global Team Model
Learn and apply the Global Team Model to meet your team’s goals and expand the vision of your organization.
Step One - Identify
- Identify team’s strengths and challenges in working across cultures.
- Identify team challenges that impact high performance.
Step Two - Engage
- Engage in interactive discussions, experiential group activities, and thought-provoking “knowledge checks.”
- Engage in a goal-setting exercise to align individual and team goals with organizational goals.
Step Three - Design
- Design team processes and protocols that embrace cultural commonalities and differences.
- Design and commit to a Team Accountability Charter to keep the goodwill flowing and hold team members accountable for commitments and goal attainment.
Step Four - Apply
- Apply newly designed processes and protocols to a current team challenge, or
- Apply newly designed processes and protocols to an upcoming project or hypothetical project.
- Engage with team members and expert facilitators onsite, online or hybrid settings.
- Benefit from high-quality training from academic and field experts with business experience working with global teams.
- Learn the norms of the team’s international cultures that drive behaviors and explore how those behaviors impact collaboration, problem solving and risk taking.
- Examine the common values between the cultures in the global team and learn how to build on those values to increase trust across cultures.
- Learn a process to establish and achieve individual and team goals.
- Create and commit to a culturally-savvy charter to hold team members accountable and acknowledge member contributions to team success.
- Apply insights from the program to a current team challenge, previous challenge, or upcoming project.
Trust Building (Sample Activity)
Since norms about trust can vary across different settings and in different groups and cultures, how can we accurately assess cross-cultural trustworthiness? This video looks at two actions that we can take to develop our ability to identify “trust” across cultures. One action involves engaging in dialogue and then following through. The other involves a technique to hone our skills of observation.
- Watch this video on trust building, which explores two actions that assist in building trust across cultures.
- After watching the video, rather than taking a quiz, work through the D.I.E. activity (Links to an external site.). When interacting with people of different cultures, we sometimes climb the ladder of inference (see Case Study Analysis Task 1) into interpreting and evaluating objective data before we even realize it. This activity will help to raise awareness of the difference between describing, interpreting, and evaluating and how to mindfully use each.
- Think about how this concept of describing, interpreting and evaluating affects trust in a relationship (In the program, we would discuss this in our synchronous session).
To discuss how we can customize an on-site, off-site, and/or online program that is right for your specific needs, please contact Alicia Brent.